Once an order has been submitted, please allow up to 72 hours for it to be processed and shipped. So, if you accidentally dropped your phone badly, the screen can shatter in the otterbox. Dropped my phone in a lifeproof case and my screen shattered. Otterbox alpha glass screen protector 7758283 cell. My brandnew smartphone escaped from my pocket on a roller coaster and when i got it back, i thought id be dealing with a cracked screen for sure. How do i get a new phone because they are to protect the iphone 6 please let me know.
Thanks otterbox for making a product that works, instead of having to go through the hastle and expense of replacing his phone i am back today only needing to replace the. I know my friends mom did that but she had an iphone 3 and i have and iphone 4. Once you are logged in, you can find your order number in the order history section within the my account area. I wasnt aware until after the race ended but when we found it, my phone was completely fine, not. Ive heard several times that if your phone is damaged in an otterbox case, get ahold of otterbox and talk to them about it because part of the otterbox guarantee is that if your phone breaks while its in their case, theyll replace it. Cell phone repair in cleveland, ohio we fix cracked. A week or two ago, i dropped my iphone and the screen cracked. However if you drop your phone, thats a different story.
Here is what to do if your iphone screen shattered in. While your phone itself is protected with an otterbox, the screen isnt necessarily fully safe. Yes, the thought to be indestructible otterbox that was to keep my iphone safe from falls and children, didnt do its job. I have the big defender otter box case on my iphone 5 and today i was holding it at waist height and dropped it onto gym floor. Will otterbox replace your phone if it breaks while enclosed. Will otterbox have to replace my phone if i turn it in. I purchased an i phone 7, and i again purchased the otterbox defender to protect my new phone since i have come to know from experience that this case is almost indestructible. Engineered by corning, it flawlessly preserves image quality while still providing defense against.
I dropped my phone, shattering the screen and breaking my otterbox, ive heard otterbox will sometimes replace your iphone if it breaks while inside the otterbox case because of their whole iphone wont break code, is that true. Heres how to handle a cracked iphone screen, even without a warranty, and how to prevent more damage. Ive had my iphone 5 for only a few months now, but the otterbox is about a year old. And yes, while the cases are meant to protect the phone, with enough trauma any phone would break, regardless of the case.
A bit disappointed with otterbox commuter case macrumors. The crack actually seems to be in the display itself, as i cant physically feel the crack in the glass. Not all phone cases are created equal, especially when the phone is all screen. So while my screen was protected dozens of times i d thrown the phone down the stairs before it turns out it might actually break. If you drop it ten stories off a roller coaster, i dont think the defender would do too well in defending it but if you want to get me a. Oct 25, 2019 the defender is a threelayer protective case that will keep your smartphone safe from falls and shocks, but also comes with a builtin screen protector to reduce chances of your handsets screen getting scratched or cracked. Otterbox defender case for iphone 7, rosmarine way walmart.
Powerful, longlasting screen protection for your phone. Otterbox launches epaapproved antimicrobial screen protector. Wow id never heard of a screen shattering while in a defender. This is my second otterbox phone case and i love it. An otterbox case for iphone x is bulky, but it will surely protect your iphone x from all kinds of impacts. I ordered the alpha glass screen protector for my new iphone 11 pro as part of a package deal along with a defender series screenless case prior to actually purchasing my new phone due to the difficulty in finding a store with the phone i wanted in stock. Jun, 2017 alpha glass fortified glass screen protector covers your galaxy s8 touchscreen with scratch and impact resistance that avoids splintering and shattering. The new amplify phone screen protector embeds the antimicrobial property in the corning glass so it.
Mar 07, 2017 my phone fell from the gear rack while i was at my firehouse. While otterbox cases arent certified by militarygrade testing, the company does put its phone cases through similar testing methods to make sure the devices are up to snuff. Many screen repairs may even be done while you wait in one of our convenient sioux falls, south dakota stores. I love that it is compatible with the otter box defender case. Otterbox alpha glass screen protector iphone 11 pro. The phone case was supposed to protect my phone from up to 6 drops. It doesnt appear my phone s screen is shattered i havent removed the broken alpha glass as i dont want to be completely unprotected while waiting for the replacement to arrive which is a plus of the product but my previous otterbox cases protected my phone without sustaining any damage to the case which is what i look for in a product. No one wants a cracked screen, and both of these otterbox cases allow you to protect your screen. Series is the compact case that keeps your phone safe while you live life on the go. Please call us if you have trouble logging into your otterbox. Believe it or not the phone still works, however, it suffered a cracked screen this time and also it was time for a needed upgrade so i did not have it repaired. I dont know how many new phones that ive seen and the screen is already cracked because someone dropped it.
Otterbox amplify series screen protector for iphone xs max. I broke my brand new iphone screen in 3 days of having the phone with a cheap cell phone case i got from the drug store. While the alpha glass screen protector was cracked the phone screen beneath was fine as was the phone thanks to the otterbox case. I used the 8556887269 number i found for on the gethuman otterbox customer phone number page i was on. I am a devoted otterbox fan, and have been using them religiously since the iphone 4s. It provides protection on all sides as well as if the phone is dropped. Jan 07, 2020 otterbox launches epaapproved antimicrobial screen protector. All of the ports on your phone will be covered by the defender and it comes with a lifetime warranty in case something. The commuter case gives you the option to add tempered glass and is compatible with thirdparty screen protectors. If my phone breaks or gets stolen, i get another phone of equal or 1 step.
Jan 25, 2018 while otterbox cases arent certified by militarygrade testing, the company does put its phone cases through similar testing methods to make sure the devices are up to snuff. Its important to consider whether you need a screen protector and the investment that will come with that additional purchase. The otterbox defender actually has a small crack in it as well that isnt the end, after the initial small crack in the ipad, it must have made it easier for the ipad to break because while in church, my daughter dropped the ipad inside the church fellowship hall and the entire screen. My glass screen protector cracked while in an otterbox case gethuman. Dec 06, 2016 as a side note, if you think your screen protector is cracked, spend a few minutes looking closely at the cracks to see if you can see if the accident managed to damage the devices screen. If you drop it ten stories off a roller coaster, i dont think the defender would do too well in defending it but if you want to get me a phone caseadmissiontickettosixflags, ill test it for you. Cell phone repair in sioux falls, south dakota we fix. Otterbox amplify series screen protector for iphone xs max verizon.
Dropped my phone in a lifeproof case and my screen. Otterbox defender pro series case for apple iphone 11. We re not hearing about all the times the otterbox prevented phones from being destroyed, only about the times it failed. Apr 27, 2020 while it may provide some level of extra protection, the layer is so thin that tough scratches can likely still easily get through to the actual screen, which defeats the purpose of a screen. What kind of screen protector should i get for my phone. It does well with protecting the screen from scratching and smudging but it fell off on the very first drop. Well, dont expect the company to replace the screen for you. The defender series comes with a screen protector, but the others do not. Sep 25, 2016 ive heard several times that if your phone is damaged in an otterbox case, get ahold of otterbox and talk to them about it because part of the otterbox guarantee is that if your phone breaks while its in their case, theyll replace it. After having my screen fixed by apple i asked for their recommendation and the first word out of their mouth was otterbox. I mean, if his phone wasnt in the case, maybe it would crack a bit from the fall.
It landed on the front screen and when i picked it up it was shattered, through the screen protector on the case, and the tough screenlcd doesnt work anymore wither. It broke while i was putting my case back on after installing this screen protector. My phone broke inside my other box case will they replace my phone at no charge. The new amplify phone screen protector embeds the antimicrobial property in the corning glass so it maintains resistance while. While otterbox defender and lifeproof fre are the two best products from either brand, it is not easy to pick a winner in an otterbox defender vs lifeproof fre comparison. On a scale of 1 to 5, how easy is it go get help on a otterbox problem. Otter does not warrant, and is not responsible for, any smartphone or other device. It landed on the front screen and when i picked it up it was shattered, through the screen protector on the case, and the tough screen lcd doesnt work anymore wither. While it is heavier than the normal case, it is not too thick or bulky for me to put in my pockets. As a side note, if you think your screen protector is cracked, spend a few minutes looking closely at the cracks to see if you can see if the accident managed to damage the devices screen.
Sep 24, 20 the crack actually seems to be in the display itself, as i cant physically feel the crack in the glass. She keeps it in an otterbox symmetry case without a screen protector and is generally pretty good at not dropping it, though our two toddlers like to see how far they can throw it every once in a while. I dropped it the other day from about waist high while in a defender case and the. My otterbox cracked, will otterbox replace it for free. My daughters ipad mini cracked while in the otterbox. Learn about otterbox defender series case for samsung galaxy note8.
Rated 5 out of 5 by clayton from alpha glass i received my alpha glass protector and immediately installed it according to directions. Here is what to do if your iphone screen shattered in otterbox. I could not believe that not only was the screen in one piece. Fortified, antishatter glass defends the display, while reactive touch retains. Otterbox 7754010 alpha glass screen protector for iphone. I have had this otterbox on my phone since i got it. The defender comes with screen protection included, as it has a builtin screen protector attached to the case. I thought the otterbox was supposed to protect the phone from drops way crazier than that. The phone had an otterbox case on it when i dropped it. Otterbox defender case for iphone 7, rosmarine way.
All of the ports on your phone will be covered by the defender and it comes with a lifetime warranty in case something goes awry with it. It either goes in the belt clip, in my side pocket, or i carry it. May 22, 2017 i am a devoted otterbox fan, and have been using them religiously since the iphone 4s. Literally maybe 4 feet from the ground onto normal tile. Jan 23, 2014 my daughters ipad mini cracked while in the otterbox. Otterbox alpha glass clearly protected screen protector. It was getting broken as a result of being dropped way more than once. Otterbox alpha glass clearly protected screen protector for. To start the conversation again, simply ask a new question. Im very careful with my phone and it has a special place in my frontright pocket where nothing else goes.
The crack runs horizontally across the middle of the screen in a shallow s shape. What to do if your iphone screen is cracked or broken. While you are waiting, be sure to check out our wide variety of iphone cases and screen protectors in order to keep your screen repair safe. Most of them have been above average and a couple of missed the mark including this one the screen protector run short by 2 to 3 mm all the way around whats worse is that theres a holiday of it he jean that also wraps around it which makes it look like it wasnt applied correctly for the money i would not buy another. I dropped mine taking it out of my back pocket, which is no where near 6, and my screen shattered into a million pieces. Otterbox alpha glass series screen protector for iphone 6 plus6s plus7 plus8 plus only retail packaging clear. But it is important to choose the right phone case, as it could make all the difference between an iphone x that works well throughout its lifetime and a new iphone x that. It does not run all the way to either end, but stops short about a 14 inch from either edge of the screen.
I use it for every phone i buy and recommend it for anyone i meet who looks like they need a better case. Thanks otterbox for making a product that works, instead of having to go through the hastle and expense of replacing. The otterbox defender pro is an outstanding phone case for my iphone 11. I have not dropped my phone not once causing these to form. Otter products, llc dba otterbox and its affiliated companies worldwide collectively, otter warrants its products collectively, the products against defects in manufacturing, material, or workmanship under normal use and service for their applicable warranty periods, subject to conditions contained in. I recently bought a lifeproof fre case for my iphone 5s. I purchased an iphone 7, and i again purchased the otterbox defender to protect my new phone since i have come to know from experience that this case is almost indestructible. I have an otterbox case and my phone fell out of my hand and cracked. Alpha glass fortified glass screen protector covers your galaxy s8 touchscreen with scratch and impact resistance that avoids splintering and. Otterbox alpha glass series screen protector for samsung. Otterbox fail phone shattered pics macrumors forums. Otterbox alpha glass screen protector 7754817 monitor. Display cracked while in my pocket samsung galaxy s4. My screen is almost fully cracked and is very hard to see through.
So ive had an otterbox commuter case since december of 2011 7 fulll months and its already cracked near the camera lens opening and near the headphone jack opening. Not to worry our amazing otters will gladly send you the screen protection you deserve by processing a warranty claim. Needless to say i was very upset over my broken phone, but even more disappointed that i paid so much for a case that was supposed to protect my phone and. You can find your order number when you login to your otterbox. I saw it land and immediately recognized the cracked appearance and a tear went down my face. The company provides a warranty for the case only and not your iphone. While the screen protector adds an extra layer of fortified security on the phone, it is still made of glass, and can be slightly more vulnerable before it is adhered to the phone screen. I am not a fan of otterbox or really even lifeproof because i bought my iphone because it feels incredible, and i dont want the feel of my phone to be taken away, dammit. I drop my phone a lot, so the fact that my phone has never broken with an otterbox on it says a ton about its level or protection. Will otterbox replace your phone if it breaks while. The 8 best otterbox cases of 2020 make sure your phone is protected at all times. Early today i cracked my phone and i had my phone inside the case and its.